Terms & Conditions - Thousense Lite Demand Forecasting

Terms of Service

ThouSense Lite


These Terms & Conditions (“Agreement”) are a contract between You and ThouCentric Labs Pvt Ltd, WeWork Vaishnavi Signature, No. 78/9 Outer Ring Road, Bellandur Village Varthur Hobli Bengaluru Bangalore KA 560103 IN (referred to in these Terms & Conditions as "Company", "Us", "We" or "our"), in respect of the services being provided through Demand Forecasting Platform (“Services”), available at https://lite.thousense.ai/ (“Website”). In this Agreement, "You" refers both to you as an individual and/ or to the entity (including its employees) You represent. This Agreement governs the terms of use of the Services. By accessing the Services, you accept and agree to be bound by this Agreement. This Agreement applies to the entire website, use of Service, and any email or other communication between You and Company in respect of the Services. If You violate this Agreement, we reserve the right to cancel Your account or block access to Your account without any notice and / or liability to You.

Access and use of Service


Licence

Use Restrictions

Reservation of Rights

Your Obligations


You are responsible for all acts and omissions performed using Your Credentials. You shall not undertake any activity that would constitute a breach of this Agreement. You shall use reasonable efforts to ensure that all persons having access to the Forecast are aware of this Agreement's provisions, and shall cause them to comply with such provisions. If You become aware of any actual or threatened breach, You will immediately notify the Company and take all reasonable and lawful measures within Your control to stop the breach and to mitigate its effects. You must keep Your Credentials confidential at all times.

Third-Party Products and Links


The Company may from time to time make available such softwares and databases that are not proprietary to the Company (“Third-Party Products and Links”). For purposes of this Agreement, such Third-Party Products and Links may be subject to their own terms and conditions, and You shall be bound by such terms and conditions. Since the Company is not the owner or developer of the Third-Party Products and Links, the Company disclaims all warranties that may be associated with such products, including all implied warranties.

Fee and Payment


You agree to pay the applicable Fees within the stipulated time period for availing the Services. The Company reserves its right to revise the payment term and Fees at its sole discretion without any prior notice. In case of non-payment, the account of the user shall be suspended 30 days after the invoice date.

Confidential Information


Licence

No Sensitive Information.

Return of Customer Confidential Information

Cookies


Company uses Cookies to identify the areas of our Website that You have visited. We use Cookies to enhance the performance and functionality of our website but are non-essential to Your use of the Website. However, without these cookies, certain functionality like videos may become unavailable or You would be required to enter Your login details every time You visit the website as We would not be able to remember that You had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. Google Analytics is being used to track the traffic across different pages of the website. We never collect personally identifiable information through Cookies.

Cookie TypePurpose
Access Token & Refresh TokenFor Authentication and Session Management
GID & GAFor Google Analytics
CSRF TokenCSRF is to ensure that only authorized users can access our admin panels and sensitive pages, prevent malicious traffic

Information and Data


You understand that by using the Services, certain information about You, Your company or other persons from Your company using the Services (“Operational Data”) is collected by the Website and provided to the Company for the purpose of delivering the Services and the Forecasts. Operational Data may include certain business contact information but does not include any personal data. Operational Data is used solely for the purposes of providing Services, supporting the Website, and overall improvement of the Services. All Operational Data will be used, processed and stored by the Company as Confidential Information. Company shall not disclose Operational Data in a manner that identifies You, Your company or any other person of Your company using the Services (including location), without Your prior written consent, unless otherwise required by applicable laws. Operational Data will be transferred, processed and stored by the Company or its affiliates in India.

Intellectual Property


Company IP

Operational Data

Feedback

Limitation of Liability


You agree that the Company shall, in no event, be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage whatsoever or for loss of business, profits, opportunity, anticipated sales or savings, business interruption, computer failure, loss of data, or other loss arising out of or caused by Your use of or inability to use the Services (whether arising directly or indirectly). The sole liability of the Company to You in relation to any and all claims in any manner related to the Agreement (whether in contract, tort negligence, strict liability in tort, by statute or otherwise) will be for direct damages only, not to exceed in the aggregate an amount equal to the total fees paid by You to the Company during the three (3) months prior to the first event giving rise to such liability.

Indemnification


You agree to indemnify and hold harmless the Company, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney's fees and costs) arising out of or relating to any claims that You have used the Services in violation of another party's rights, in violation of any law, in violations of any provisions of the Agreement , or any other claim related to Your use of the Services, except where such use is authorized by the Company.

Governing Law and Jurisdiction


Any controversy or claim arising out of or relating to the Agreement shall be settled and adjudicated exclusively by the courts of Bengaluru, Karnataka in accordance with the laws of India without regard to conflict of law principles.

Disclaimer of Warranties


You expressly understand and agree that the use of the services is at your sole risk. The services are provided on an as-is-and-as-available basis. The company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The company makes no warranty that the services will be uninterrupted, timely, secure, or error free. Use of any material downloaded or obtained through the use of the services shall be at your own discretion and risk and you will be solely responsible for any damage to your computer system, mobile telephone, wireless device or data that results from the use of the services or the download of any such material. No advice or information, whether written or oral, obtained by you from the company, its employees or representatives shall create any warranty not expressly stated in the agreement. You acknowledge that the services are in no manner to be construed as legal, financial or accounting advise.

Grievance Redressal

In case of any grievance, we have levels to address your concerns


Primary Grievance Officer

ThouCentric Labs Support Team can be contacted by sending an email to support@thouc-labs.ai

Escalation Officer

Mr Vidit Chopra, can be contacted by sending an email to viditchopra@thouc-labs.ai or by phone at +91-9871050481

Feedback

Suspension and Termination


The Company may suspend or disable your account on account of any of the following reasons

  • - Any suspected illegal activity
  • - Inactivity of Your account for extended duration
  • - Request by law enforcement or any government body
  • You may object or request to the suspension by sending an email to support@thouc-labs.ai within 30 days of being notified of the suspension of Your account. The Company shall have the right to terminate and permanently disable Your account after the expiry of 30 days

Sales Team Connect

Modification of the Agreement


The Company may modify this Agreement upon notice to You at any time through a service announcement or by sending email to your primary email address. If the Company makes significant changes to the Agreement that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing the Company notice by email within 30 days of being notified of the availability of the modified Agreement if the Agreement is modified in a manner that substantially affects your rights in connection with use of the Services. In the event of such termination, you will be entitled to prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Agreement will be deemed to be your agreement to the modified Agreement.

Entire Agreement


This Agreement, together with the Privacy Policy and any other legal notices published by Company on the Website, pertaining to the Services, shall constitute the entire Agreement between You and Company concerning the Services and Your use of the Website and supersedes all prior and contemporaneous written or oral agreements between You and Company.

Miscellaneous


The Company will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. The Company operates and controls the Services from its offices in India. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the Service from other locations do so on their own risk and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which include and incorporate the Privacy Policy) contains the entire understanding, and supersedes all prior understandings, between you and the Company concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.

Contact Details


Don't hesitate to contact us if you have any questions.
-Via Email:contact@thouc-labs.ai
-Via this Address: The Hive, 4th Floor, VR Mall, The Waverly 60/2, ITPL Main Road, B. Narayanpura Mahadevpura, Bengaluru, Karnataka 560048

Social Media
Get in Touch

The Hive, 4th Floor, VR Mall, The Waverly
60/2, ITPL Main Road, B. Narayanpura
Mahadevpura, Bengaluru - 560048, Karnataka, India

contact@thouc-labs.ai

+91 997-124-9472

Thousense Lite

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