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Privacy Policy: We value your privacy

thouSense


The protection of your privacy and information you share with us are of the utmost importance to us at Thoucentric Labs Private Limited.

SUMMARY OF THE POLICY


Description

Commitment

Structure

To ensure that you are fully informed as to how we collect and use your information on this website, please take note of the following information. Our Policy is structured in the following parts:

  • - Scope of Application
  • - Principals
  • - Information we collect and control
  • - General Information
  • - Advertising

Contact Details

Authorised Personnel: Mr. Siddharth Roy
Address: The Hive, 4th Floor, VR Mall, The Waverly 60/2, ITPL Main Road, B. Narayanpura Mahadevpura, Bengaluru - 560048, Karnataka, India
Phone: +91-8037223300
E-mail: contact@thouc-labs.ai
For any queries regarding this Policy or regarding data protection topics at Thoucentric, please contact us via e-mail at contact@thouc-labs.ai as mentioned above.

SCOPE OF APPLICATION


This Policy applies to the use of Thoucentric Lab's website, application and online services provided for its product named “thouSense” available at this link.

PRINCIPALS


Operational Data

Access to products

To access our products, you have to first register yourself or your organisation to our webpage, the data which we collect through your registration is stored in our database (hereinafter also referred to as “database”), however, we at Thoucentric ensure you that the information we collect is not retained by us for even a day longer than the tenure of your subscription to our product. However, we do retain your information in case your account is suspended due to any reason. We delete your information and deactivate your account upon written instructions. The information stored in the database includes:

  • - Your e-mail id
  • - User name
  • - Your full name
  • - Contact Number

Information and Technology Act, 2000

INFORMATION THOUCENTRIC COLLECTS


Summary

Third party analytic apps

Cookies

We also collect certain information automatically. As you navigate through and interact with our website or Products, we may use “cookies,” which are small files placed on the hard drive of your computer or mobile device, and “web beacons,” which are small files located on pages of the website, each of which collect certain information about your equipment and web browser (such as browser type, browser language, and IP address), as well as browsing actions and browsing patterns (such as traffic data, location data and logs, page views, length of visit and website navigation paths). Information collected by the cookies and web beacons we use consist of statistical, aggregated and anonymized information. For more information on cookies, please see the table beside

Cookie TypePurpose
Access Token & Refresh TokenFor Authentication and Session Management
GID & GAFor Google Analytics
CSRF TokenCSRF is to ensure that only authorized users can access our admin panels and sensitive pages, prevent malicious traffic

Services provided

Protection

GENERAL INFORMATION:


It should be considered that there are some limitations to the privacy and security we promise. We will disclose your information if it's necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users' safety. Third-party websites and social media widgets have their own separate privacy policies. Always check the relevant privacy policy before sharing personal information with such websites. We reserve the right to update this Policy from time to time and you can access the updated Policy https://thousense.ai/privacy-policy

THIRD PARTY PRODUCTS AND SERVICES

We use third party products and services to analyse the user behaviour within our website and our own products and services (“Third Party”), to save user preferences, and to support of authentication of users


Google Analytics

We use Google Analytics to analyze the use of our Website. For more information about Google's privacy practices, see here

Zendesk

We use Zendesk to receive feedback and suggestions from visitors and customers. For more information about Zendesk's privacy practices, see here

Amplitude

We use Amplitude for tracking visitors to our Web site. For more information about Amplitude's privacy practices, see here

App Insights

We use App Insights for tracking and monitoring health of our application. For more information about App Insights' privacy practices, see here.

ADVERTISING


LinkedIn

We use LinkedIn to track conversions and Web site visits from our advertisements displayed on LinkedIn. For more information about LinkedIn's privacy practices, please see here

Facebook

We use Facebook to track conversions and Web site visits from our advertisements displayed on Facebook. For more information about Facebook's privacy practices, please see here

Google Ads

We use Google Ads to track conversions and Web site visits from our advertisements displayed on Google Ad Network. For more information about Google's privacy practices, please see here